Terms of Service - Fizz Wedding

Online Wedding Page Services

Effective Date: October 4, 2025 | Last Updated: June 12, 2026

Fizz Wedding Ltd ("Fizz Wedding", "we", "us", "our")

These Terms of Service ("Terms") govern your use of Fizz Wedding's wedding website services, apps, and related features (the "Services"). By creating an account, paying for a subscription, accessing a wedding page, or uploading content, you agree to these Terms and to our Privacy Policy (together, the "Agreement"). If you do not agree, do not use the Services.

Contact us via our contact form for legal matters

Our Services

We provide tools to create and manage a private online wedding page, including photo and video galleries, guest posts and messages, and sharing controls. Guests join by invite link or QR code. Features vary by plan and may change over time. We will provide the Services with reasonable care and skill.

1. Wedding Page Creation & Authority

Authority & Consent

By creating or administering a wedding page, you confirm you are one of the couple or you have clear permission from the couple. You are responsible for obtaining and retaining required permissions/consents (including for photos, videos, music, and third-party rights).

Who May Be Featured

The Couple

The couple: a wedding page may be created by or for a couple celebrating their wedding.

Other People Featured

Other people featured on the page (for example in photos, videos, Our Story content, or wedding party details): only where they have given appropriate consent to the processing and publication of their personal data and images.

Family Disputes

We are not an arbitrator of family or personal disputes and will not mediate disagreements between users. You agree to resolve disputes directly among yourselves. We will not modify, restrict, or remove wedding pages or account access based on private disputes. We may act only where legally required, including: (i) compliance with a binding court order or injunction; (ii) compliance with a legally valid notice under applicable regimes (e.g., defamation/copyright notice-and-takedown); or (iii) where removal/disablement is required by applicable law. In such cases, actions are limited to what the law requires.

2. Age Requirements

Minimum Age

Subscribers must be 18+. Guests must be 16+.

We use age-affirmation at sign-up/access. If we reasonably believe you are under the applicable minimum age (18 for subscribers, 16 for guests) or have misrepresented your age, we may suspend or terminate access.

We do not knowingly collect personal data from subscribers under 18 or guests under 16. If we learn this has happened, we will delete the data and may suspend or terminate access.

3. Account Types & Security

Subscribers (Admins)

Subscribers (Admins): create and control their wedding page within plan limits.

Guests

Guests: view, post photos, videos, messages, and comments, and interact where permitted.

Your Security Responsibility

You are responsible for your login security and all activity under your account. Notify us of unauthorised use immediately.

4. Subscriptions & Billing

Plans & Pricing

Plan details and current prices are shown on our Pricing page. Our plans are Toast (£12/month or £79/year), Celebrate (£22/month or £159/year), and Champagne (£39/month or £299/year). Every plan includes one wedding page per account. We may change prices with at least 30 days' notice. We offer a 2-day free trial for new subscribers. A valid payment method is required to start the trial, but you will not be charged until the trial period ends. At the end of the trial, your subscription will automatically convert to a paid subscription and your payment method will be charged at the applicable plan rate. The free trial is available once per customer; returning customers who have previously used a trial will not be eligible for an additional trial period.

Billing

Fees are charged in advance per billing period via our payment provider (e.g., Stripe). Failure to pay may suspend or terminate the Services.

UK/EU Cooling-Off Period

You have a 14-day right to cancel your initial subscription. If you ask us to start the Services during this period, you acknowledge you may be charged a pro-rated amount for the period used, and you lose the right to cancel once the Services are fully performed.

Refunds

We provide refunds as required by applicable consumer law, and for billing errors or duplicate charges. We may also provide goodwill credits for extended outages.

5. Content License & Ownership

Your Ownership

You retain ownership of the content you upload ("User Content").

License to Us

You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, display, adapt for technical reasons (e.g., transcoding), and otherwise use the User Content solely to operate and improve the Services. We will not use wedding page content in public marketing without your separate express consent. This licence ends when you delete the content or close the wedding page/account (subject to back-ups and legal retention).

Your Responsibilities

You warrant that your User Content: (a) is lawful and accurate; (b) does not infringe copyright, privacy, data protection, confidentiality, or publicity rights; (c) where it features other people, is used with appropriate consent (including for any sensitive data); and (d) respects the privacy and dignity of the couple, their guests, and others featured.

6. Prohibited Content & Conduct

Prohibited Content

No content that is unlawful; defamatory; hateful; harassing; exploitative; sexually explicit; violent/graphic; invasive of privacy; or that reveals personal data of others without a lawful basis/consent.

Prohibited Conduct

No wedding pages that mislead about identity, status, or relationship; no scraping, bulk harvesting, or security interference. We may report content to authorities where required by law.

7. Service Standard & Liability

Our Commitment

We will provide the Services with reasonable care and skill.

Data Loss

You should maintain copies of your uploads. We are not liable for data loss except where caused by our failure to exercise reasonable care and skill.

Liability Cap

Subject to the above, our total liability to you for all other claims is capped at the greater of £100 or the fees you paid in the 12 months before the event.

Non-Excludable Liabilities

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your statutory consumer rights (for UK consumers, including our obligation to perform services with reasonable care and skill). All other liability is limited as set out above.

8. Copyright Policy

Global Policy

Copyright policy. Fizz Wedding respects intellectual-property rights. We host user-submitted content and will act on legally valid copyright notices. We operate a repeat-infringer policy and may restrict or terminate accounts that repeatedly infringe. We do not arbitrate private licensing disputes; we act only where required by law. Notices (outside the US DMCA) can be sent via our contact form (select 'Legal Matter' as the subject) or via the in-product Report link. We may forward notices (including your contact details) to the user who uploaded the content.

US Users (DMCA)

DMCA (US users). We comply with 17 U.S.C. §512. Send DMCA notices to our DMCA Designated Agent (details on our Legal page) or support@fizz.wedding. A valid notice must include: (1) a physical or electronic signature; (2) identification of the copyrighted work claimed infringed; (3) identification of the material to be removed or disabled and its location (exact URL); (4) your name, address, telephone, and email; (5) a statement that you have a good-faith belief the use is not authorised; and (6) a statement, under penalty of perjury, that the information is accurate and you are the owner or authorised to act for the owner. On proper notice we may remove/disable access and notify the subscriber. Counter-notice must include: (a) your signature; (b) the material removed and the prior location; (c) a statement, under penalty of perjury, that the removal was a mistake or misidentification; and (d) your name, address, telephone, and consent to the jurisdiction of the U.S. federal court for your address (or our principal place of business if outside the U.S.) and acceptance of service. Unless the complainant files a court action and notifies us within 10-14 business days, we may restore the material.

False Notice Warning

Warning: misuse of notices. Submitting a copyright notice or counter-notice that knowingly misrepresents the facts may create liability for damages (including costs and attorneys' fees). We may suspend or terminate accounts that abuse the notice process.

9. Legal Notices

How to Submit

Submit legal notices via our contact form (select 'Legal Matter' as the subject). Note: The 'Legal Matter' subject option is available for subscribers and guests only.

UK Defamation

Defamation (UK). Where we receive a legally valid notice under applicable law and regulations, we will follow the required process, which may include disabling or removing content to retain legal defences.

Illegal Content

Illegal content / safety. Where applicable law requires action (including under online-safety or similar regimes), we will act as required.

10. Privacy & Data

Our Privacy Policy explains how we collect and process personal data (including data about people featured on wedding pages), the legal bases we rely on, international transfers, and your rights.

We provide export tools. Please keep your own backups of precious media. We use reasonable technical and organisational measures but cannot guarantee against all forms of data loss. After cancellation or termination, your wedding page and content are retained for 30 days for export (unless removal is required by law or a valid notice), after which they are permanently deleted. If you cancel during a free trial period, your account and content will be retained for 5 days after cancellation before permanent deletion. Backups may persist for a limited period.

11. Service Changes & Termination

Service Changes

The Services are provided "as available". We do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features with reasonable notice where practicable (immediate where required for security, legal, or operational reasons).

Suspension & Termination

We may suspend or terminate accounts where: (a) Terms violations occur; (b) non-payment; (c) a binding legal obligation requires action; (d) security or technical risk exists; or (e) required by law. Where reasonable, we will notify you and offer a route to export content.

12. International Use & Communications

International Use

You are responsible for complying with local laws when you use the Services. Access may not be legal in certain jurisdictions; we may restrict access where unlawful.

Electronic Communications

You consent to receive service, billing, security, and legal notices electronically. Some operational emails are essential and cannot be disabled while your account is active.

13. Third Party Services

Payments and some features are provided via third parties (e.g., Stripe, hosting/CDN, email). Their terms and privacy practices apply to their components.

14. Changes & Governing Law

Terms Changes

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes: 1. Notification: We will notify all active users via email at least 30 days before the changes take effect. 2. Grace Period: You will have 30 days from the notification date to review and accept the updated Terms. 3. Acceptance Required: During the grace period, you can continue using all features normally. After the grace period expires, if you have not accepted the updated Terms, administrative features (editing wedding page content, managing permissions, account settings) will be temporarily suspended. 4. Wedding Pages Stay Live: Your wedding page will remain accessible to you and your invited guests and fully functional during any suspension period. Only administrative access is affected. 5. Easy Acceptance: You can accept updated Terms at any time by logging into your account and following the prompts. Minor updates (such as fixing typos, updating contact information, or clarifying existing language without changing its meaning) will be made without notification or requiring re-acceptance. Continued use of the Service after the effective date of any changes constitutes acceptance of those changes.

Governing Law

These Terms and any dispute, claim, or legal proceeding (including non-contractual obligations) arising out of or relating to them or the Services are governed by and construed in accordance with the laws of England and Wales. You, whether as a subscriber, guest, or other user, and Fizz Wedding Ltd agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute, claim, or matter arising out of or relating to these Terms or the Services. If you reside outside the United Kingdom, you also benefit from any mandatory consumer-protection rights in your country or state of residence; nothing in these Terms limits those rights. You agree not to commence or participate in any legal proceedings against Fizz Wedding Ltd in any jurisdiction other than England and Wales.

Service Territory & Legal Limitations

Fizz Wedding Ltd is a company registered in England and Wales. Our Services, including those used by subscribers, invited guests, and visitors, are offered subject to UK law and are not directed at users in jurisdictions where such use would be unlawful or would expose us to different legal regimes. By subscribing to, accessing, or using the Services, you agree that any dispute or claim will be governed exclusively by the laws and courts of England and Wales, regardless of your location.

15. General Terms

Entire Agreement

These Terms and the Privacy Policy are the entire agreement about the Services.

Severability

If part of these Terms is unenforceable, the rest remains effective.

No Waiver

A failure to enforce is not a waiver.

Assignment

You may not assign without our consent; we may assign as part of a reorganisation or sale.

Contact Us

Company Details: Fizz Wedding Ltd Company Number: 17194605 (England & Wales) Registered Office: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom Email: support@fizz.wedding If you have questions about these Terms of Service, please contact us:

Contact Form

Contact us via our contact form and select "Policy Question" as the subject for questions about these Terms